How Cleaning Can Help Customer Experience

How Cleaning Can Help Customer Experience

Let’s face it; first impressions count. We only have between 3-5 seconds to leave a good lasting first impression. And that is why it is so important to ensure that your front of house, and customer facing sections of your business are kept clean, tidy, fresh and help to leave good impression.

Not only that, you want to ensure that your customer leaves your business feeling positive about their time on site; ultimately you want them to recommend your services to their friends and family – both online and offline.

So, what can you do to ensure that your customers, guests and visitors are left with a good lasting impression? In this short article, allow us to share with you our top four tips that you need to put into good use!

Monitor High Traffic Areas

In every business, office, or lobby, there are areas that are going to experience a higher amount of footfall than other areas.  Of course, more traffic means an increased amount of dirt on the floors, smear marks on door handles, windows and maybe walls etc. However, as this will normally be the first impression any visitor has on your business, it is important that you may particular attention to this area and have it cleaned on a regular basis.

But, Don’t Neglect the Quieter Areas Either….

Although high traffic areas should be a priority, it does not mean you or your cleaners should neglect the areas with less traffic. Be sure to hire professionals whom can check every nook and cranny and can put in a plan of action that ensures even the darkest of corners are cleaned on a regular basis.

Of course, if you need support with your cleaning, or your cleaning plans be sure to get in touch and our professional team will help and support you.

Think of All the Senses

Cleaning needs to be more than just a case of making things look good. Rooms and areas within your business should be hygienic, look good, but also smell good too. Things like ventilation systems can at times not be the most attractive things to smell when walking into a room, and neither can dust, must, or other smells. When taking on a professional cleaner be sure to choose one that understands this.

Our cleaning team know exactly what it takes to leave a good lasting first impression and will gladly support you and help you to leave the right impression with your guests.

Let There be Light!

Natural light is a wonderful thing; it can help rooms look bigger and really brighten up the mood of even the darkest of rooms. However, windows can also attract a lot of dirt, dust and smudges, and should be checked to ensure they are streak free and clean. Customers or guests do not want to see this and could leave a negative impression if not kept on top of.

If you need any help or support with your cleaning, or would like some free advice, do be sure to get in touch

Submit a Comment

Your email address will not be published. Required fields are marked *

fourteen + 6 =